SHIPPING & HANDLING
Pre-Orders take up 14-20 business days to be ready and 2-4 business days to be shipped.
Processing time may vary due to merchandise availability and/or payment difficulties.
Orders are shipped once we receive payment.
Orders are ship Monday-Friday, excluding holidays.
You will receive an email confirmation with the tracking information.
Tigi’s Legacy is not responsible for any delays caused by adverse weather conditions.
- Please make sure that the shipping address is correct as we’re unable to redirect orders once they are on their way to you.
- Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
- Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched.
- We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.
To minimise delays we recommend using your work address as your delivery address.
CANADA SHIPPING POLICY
Canada Orders only!
Qualified for standard shipping only
USA / INTERNATIONAL
Shipping method for USA & international orders is through USPS Priority Mail or DHL, which takes approx. 7 to 14 business days, this is only an estimate. Customers are responsible for all custom duties/taxes.
- *all international packages may be processed through customs regulations which may cause a slight delay with processing times.
- There is no next day delivery option.
- Deliveries are made mon-fri 8am to 7pm, there is no Saturday service available.
- We use a signed-for delivery service. Someone will need to be in to accept your delivery. If there is no-one in to sign for the delivery, a card will be left where you can arrange re-delivery or to collect from the depot.
- To minimize delays we recommend using your work address or an address where someone will be at home to sign for your package as your delivery address.
- Whilst we endeavor to deliver within the stated time, we cannot be held responsible for any delays caused by the customs clearance of the destination country.
- You will need to cover customs cost or taxes should any be incurred in shipping to your destination.
You have the option to pay via E-transfer ( CANADA ONLY), for our US/ intentional costumers we can use Western-union, Ria or Moneygram. Please send an Email to email@example.com and we will be glade to assist you!
Well Queen! Do not worry, we got You !
You have the option to pay via Mobile money for GUINEA /GHANA Only. Please send an Email to firstname.lastname@example.org and we will be glade to assist you!
You can always email: email@example.com for help.
We do not process any of your payment information.
*Once an order is placed, we cannot cancel nor modify your order.
If you finish the payment for your order, you can cancel or modify it in 24 hours by simply sending a request to our customer service (EMAIL) for assistance.
We can only change those information for you if the order is not shipped out. Therefore please be more careful when placing the order. If there are changes, contact us via Email on firstname.lastname@example.org
+1 (800) 2056 778